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Policies & Guidelines


  • Active Family Pathways Protocol
  • Code of Conduct
  • Community Engagement Guidelines Aurukun
  • Community Engagement Guidelines Coen
  • Community Engagement Guidelines Hope Vale
  • Community Engagement Guidelines Mossman Gorge
  • External Complaints Management Policy
  • Guidelines for Victims of Crime
  • Information Sharing Protocol
  • Local Commissioners Hand Book
  • Privacy Policy
  • Right to Information Guidelines
  • School Attendance Guidelines
  • Strategic Plan 2009 - 2013
  • Workplace Health and Safety Policy
  • Workplace Policy

Annual Report

The Family Responsibilities Commission Annual Report 2012 is available for download, the official document is here. You can also download the report below in .rtf file format.

  • Annual Report 2012 (.rtf)
  • Compliance Checklist

Latest FRC Quarterly Report

  • FRC Quarterly Report 19 (.pdf)
  • FRC Quarterly Report 19 (.rtf)

In introducing the Bill to Parliament, the former Premier Anna Bligh said:

This is a groundbreaking trial, unique in the world. It will be a significant departure from the policies that have been tried in the past. The bill establishes the Family Responsibilities Commission as the driving force in changing local social norms and behaviour. It will directly link improved care for children to welfare and other government payments.

FRC Service Charter Statement

The Family Responsibilities Commission knows that you value good customer service. Our aim is to give you the best service we can. We will work with clients and stakeholders to deliver outputs for the State and Commonwealth Government that achieve the outcomes sought for the welfare reform communities. In doing so, the Commission nurtures a spirit of inquiry and innovation. We will take up the challenge of unconventional or creative thinking that may be needed to address the complex problems that confront our communities.

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