About the FRC

The objects of the Family Responsibilities Commission are to restore local authority and socially responsible standards of behaviour in AurukunCoenDoomadgeeHope Vale and Mossman Gorge.

Local Commissioners are Elders or respected community members who encourage individuals appearing before the Commission to take the necessary steps to make lasting changes which will benefit their health, wellbeing, home and community life.

The CommissionerDeputy Commissioner and Local Commissioners meet regularly to conference clients and make referrals to community support services, or in certain circumstances, to Services Australia for income management. Community members may also voluntarily approach the Commission for support.

The Commission delivers services to five communities, all of which are culturally unique and some of which are geographically remote. Each community is different, yet each can be characterised by the entrenched disadvantage of Indigenous community members. High rates of welfare dependency and multi-generational poverty have resulted in communities with individuals and their families who have complex needs.

In meeting this challenge, the Commission works with community-based service providers and partner agencies with statutory requirements under the Family Responsibilities Commission Act 2008 to achieve individualised client outcomes.

Our Structure

The FRC as a legal decision-making entity is made up of two distinct components to perform the different statutory functions of the organisation:

  • administration of the Commission is undertaken by the registry based in Cairns
  • the decision-making and client engagement aspect of the Commission primarily occurs within the communities of Aurukun, Coen, Doomadgee, Hope Vale and Mossman Gorge

The structure of the Commission is set out in our organisational chart (PDF, 139.7 KB).

Our Vision

Vibrant welfare reform communities that are responsible, healthy, safe and sustainable, built on cultural respect, self-determination and empowerment for a future of opportunity.

Our Purpose

Supporting welfare reform community members to restore socially responsible standards of behaviour, local authority and wellbeing for themselves and their families.

Our Values

Our core values provide the framework for our decisions, actions and behaviours, and underpin our commitment to human rights. Working to our values requires us to meet the highest standards of corporate behaviour:

  • Safety
  • Respect
  • Ownership
  • Innovation
  • Empowerment
  • Diversity

QLD Government and Australian Government Objectives for the Community

The FRC partners with the Australian and Queensland Governments and FRC communities to help Close the Gap on life outcomes for our clients.

The FRC supports the Queensland Government’s objectives for the community:

  • Safety where you live
  • Health services when you need them
  • A better lifestyle through a stronger economy
  • A plan for Queensland’s future

FRC Strategic Objectives

Our strategic objectives for 2023-2027 are to:

  • Support the restoration of socially responsible standards of behaviour and local authority in welfare reform communities
  • Help people in welfare reform communities to resume primary responsibility for the wellbeing of their communities and the individuals and families of their communities
  • Create a capable, culturally safe, agile and innovative organisation
  • Improve engagement through co-design and partnerships

Further information is available in the FRC Strategic Plan (PDF, 175.7 KB).

Service Charter Statement

The Family Responsibilities Commission knows that you value efficient and effective engagement and support. Our aim is to provide the best service possible. We will partner with the Australian and Queensland Governments, stakeholders and clients to deliver outcomes that are responsive to the needs of the communities in which we work. In doing so, we will nurture a spirit of inquiry and innovation, and will embrace the challenge of sourcing unconventional and creative solutions to address the complex problems that confront those we serve.

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