Strategic Overview

As part of the broader Welfare Reforms, the Commission has the lead role in these unique reforms aimed at restoring local authority and socially responsible standards of behaviour in Aurukun, Coen, Doomadgee, Hope Vale and Mossman Gorge.

Local Commissioners are Elders or respected community members who encourage individuals appearing before the Commission to take the necessary steps to make lasting changes which will benefit their health, wellbeing, home and community life.

The Commissioner, Deputy Commissioner and Local Commissioners meet regularly to conference clients and make referrals to community support services, or in certain circumstances, to Services Australia for income management.

The Commission delivers services to five communities, all of which are culturally unique and some of which are geographically remote. Each community is different, yet each can be characterised by the entrenched disadvantage of Indigenous community members. High rates of welfare dependency and multi-generational poverty have resulted in communities with individuals and their families who have complex needs.

In meeting this challenge, the Commission works with community-based service providers and partner agencies with statutory requirements under the FRC Act[1] to achieve individualised client outcomes.

Our Challenges

  • Maintaining legitimacy, and improving levels of engagement and personal responsibility without a clear authorising environment.
  • Sustaining, renewing and broadening the pool of Local Commissioners.
  • Supporting a stronger commitment from service provider partners for suitable, available and accountable services for clients.
  • Strengthening resilience and wellbeing in staff and Local Commissioners to meet evolving challenges.
  • Protecting our information assets.
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