Preamble – Noel Pearson	6	
Commissioner Glasgow's Message	7	
Strategic Overview	11	
How the Family Responsibilities Commission Works	18	
Who Makes Up the Commission	22	
Community Consultations	32	
Client Profile – They never gave up on me	35	
Local Commissioners’ Year in Review – Aurukun	36	
Local Commissioners’ Year in Review – Doomadgee	39	
Local Commissioners’ Year in Review – Coen	42	
Local Commissioners’ Year in Review – Hope Vale	44	
Local Commissioners’ Year in Review – Mossman Gorge	46	
Registrar's Year in Review	48	
Home Ownership – First Time Home Buyer	52	
Local Commissioner Development Week	54	
Building Relationships – Apunipima Coen Wellbeing Centre	56	
Our Performance – Review of Operations	57	
Local Commissioner Profile – Cheryl Cannon	69	
Challenges and Outlook	70	
Local Commissioner Profile – Karen Gibson, OAM	76	
Governance	78	
Local Commissioner Profile – Karen Shuan	89	
Financial Statement	90	
Appendices	115	
Glossary of Terms	121	
Contact Details	122