Privacy Statement - Child Safe

What information we are collecting

We (the Family Responsibilities Commission) are collecting the information that you choose to give us, including:

• Your name
• Your contact details
• Sensitive information, such as your health information
• Any other information you choose to provide to us.

Laws that let us collect your information

The Child Safe Organisations Act 2024 (Qld) and Information Privacy Act 2009 (Qld) allows us to collect your personal information for the purpose of dealing with your complaint.

How we use your information

We are collecting your information to so that we may deal with your complaint. This includes managing, investigating, resolving and responding to your complaint.

We may collect personal information about you from another person or entity to investigate and respond to your complaint.

We may give the personal information we have collected to any of these agencies, where required:

• Queensland Police Service
• Queensland Family and Child Commission
• Crime and Corruption Commission
• Department of Families, Seniors, Disability Services and Child Safety.

We will not use your personal information for any other purpose unless we are authorised or required to:

• under an Australian law
• by a court or tribunal order.

Our Privacy Policy (PDF, 478.3 KB) explains:

• how you can access and amend your personal information
• how to make a complaint about the way we have handled your personal information
• how any privacy complaint you may make will be handled.

If you choose not to give us your personal information, this might impact on our ability to investigate any child safe complaint that you have made.